The GOBA Grit Warranty

Built for the Grind.
Backed for the Long Haul.

We didn’t build GOBA Gear in some high-rise boardroom full of suits. We’re a family-owned operation born right on a New Jersey job site. We know how hard you work, and we know the world breaks things. That’s why we overbuilt our gear to survive the daily grind.

If we messed up and a piece of your gear didn't live up to your standards, we aren't going to hide behind fine print. We're going to make it right.

Here is exactly how we protect you, and how you protect us:

The Breakdown (What’s Covered & For How Long)

The Hardcore Stainless Steel (5-Year Limited Warranty): The heavy-duty, powder-coated metal bodies of our overbuilt bottles are backed for a full 5 years against manufacturer defects. If the vacuum insulation fails, a weld snaps, or the powder coat starts flaking off out of nowhere under normal use, you're covered.
The Lids, Plastic, & Silicone (1-Year Limited Warranty): All Tritan plastic components, middle lid assemblies, heavy-duty handle latches, silicone bands, and accessories are backed for 1 full year from the date of purchase against defects in materials and craftsmanship.

What About Apparel? (Hats, Hoodies, & Tees)

We build our apparel to be as tough as the people wearing it, but fabric isn't steel. Because work shirts get caught on nails, hats get soaked in sweat, and hoodies get dragged through grease, our apparel is not covered by the 1-Year or 5-Year hardware warranties.
Instead, all GOBA gear apparel is backed by our 30-Day Satisfaction Guarantee. If it doesn't fit right, or you spot a factory defect right out of the box, send it back unworn and unwashed within 30 days of delivery, and we’ll swap it out or refund you, no questions asked. Once you wear it on the job site, it’s yours to conquer.

The 30-Day Registration Rule (Lock It In)

Look, we aren't corporate pencil-pushers, but we do need to keep track of our gear. To qualify for either our 1-Year or 5-Year hardware warranties, you must register and activate your warranty within 30 days of purchase.

It takes two seconds. Just scan the QR code on the card that came inside your bottle, or go to gobagear.com/warranty to drop your email and lock in your coverage. If you don't activate it within those first 30 days, we can't honor a formal claim later down the road (though you can still email us if you're in a jam and we'll try to help you out).

What We Mean by "Normal Wear & Tear" (The Common Sense Clause)

We build our gear for tradesmen, first responders, and operators—we expect you to put it through hell.

Covered: You drop your bottle off the tailgate of your truck on the job site and a handle snaps? Covered. The finish starts flaking off after a spin through a standard dishwasher? Covered. A silicone gasket fails and starts leaking during regular daily use? Covered.

NOT Covered: Look, if you drop your bottle off the top of a five-story structural steel building, run it over with a 5,000-pound dually, or use it for target practice... it’s going to break.

Common sense applies here. The GOBA warranty does not cover accidental destruction, modifications, theft, or deliberate abuse. We back our craftsmanship, but we can't back gravity and heavy machinery.

If It Breaks Within the Warranty Window (Your Choice)

If your gear was registered on time and qualifies for a warranty claim, we let you choose how we fix it. All we ask is that you cover a flat $10.00 handling and shipping fee to help our small team get the package out to your job site:

The Replacement + Free Gift: We will ship you a brand-new replacement for the exact part or product that broke, completely on our dime, along with a free gear gift to apologize for the hassle.
The GOBA Credit: We will issue you the equivalent retail dollar amount in non-refundable digital store credit (GOBA Dollars) to buy whatever else you want on our site.

If It Breaks Outside the Warranty Window

Did your warranty expire last month, or did you accidentally run the bottle over with your skid steer? Don't stress. We aren't going to leave you stranded.

Drop a line to our team at info@gobagear.com. Send us a clear photo of the damage and a brief, honest description of what went down. We review every single case person-to-person. Even if it’s legally out of warranty, we will do our best to hook you up with a replacement part or a solid discount on a fresh setup to keep you in the GOBA family.

How to File a Claim

Keep it simple. Contact info@gobagear.com with: